Privacy Policy

Last Updated: November 12, 2026

Southern Precision Arms LLC, doing business as SPA Suppressors (“SPA,” “we,” “us,” or “our”), respects the privacy of our customers, dealers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, online store, customer communications, and business operations.

By using our website or providing information to SPA, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we will request it separately.

1. Information We Collect

We collect information that customers, dealers, and visitors voluntarily provide, as well as certain technical information generated through use of our website.

Personal and Contact Information

Depending on your interactions with SPA, information may include:

• First and last name
• Email address
• Telephone number
• Billing and shipping addresses
• Customer account information
• Order and purchase history
• Customer support communications
• Warranty inquiries and claims
• Information submitted through website forms

Order and Transaction Information

When customers purchase products, we may collect or maintain:

• Products ordered and quantities
• Order dates, amounts, and status
• Payment transaction confirmations
• Billing and shipping information
• Selected receiving dealer information
• Shipment and tracking information
• Refund, cancellation, or warranty records

Dealer and Business Information

Through dealer inquiries, transactions, and business communications, we may collect:

• Dealer or business name
• Business address and contact information
• Federal Firearms License information
• Business classification and dealer type
• Information concerning transfer services
• Additional information voluntarily provided

Website and Technical Information

When visiting our website, certain technical information may be collected automatically by our website, hosting provider, security services, or installed technologies.

This information may include:

• Internet Protocol (IP) address
• Browser type and device information
• Operating system
• Pages visited and website interactions
• Approximate location derived from IP address
• Referral source and visit information
• Cookie identifiers and session information
• Website security and error logs

The specific technical information collected depends on the website features and services that are enabled.

2. How We Use Customer Information

SPA uses personal information for legitimate business operations and other purposes permitted by applicable law, including:

• Processing and fulfilling customer orders
• Confirming and coordinating dealer transfers
• Communicating with receiving FFLs
• Coordinating shipping and delivery
• Processing payments and refunds
• Providing customer service and support
• Administering warranties and claims
• Responding to dealer inquiries
• Sending requested product availability notices
• Sending promotional messages where permitted
• Preventing fraud and website misuse
• Maintaining website performance and security
• Maintaining legally required transaction records
• Complying with regulatory and legal obligations

We may use aggregated or appropriately de-identified information to evaluate website performance, improve products, and better understand customer needs.

3. Information Sharing and Disclosure

SPA does not sell customer personal information to third parties.

However, operating an online business requires limited disclosures of information to certain organizations and service providers.

Depending on the transaction or service, information may be shared with:

Receiving Firearms Dealers

Appropriately licensed receiving dealers may receive customer names, contact information, order details, and other information reasonably necessary to coordinate a lawful product transfer.

Shipping and Logistics Providers

Shipping providers and logistics partners may receive recipient names, business or delivery addresses, telephone numbers, shipment details, and tracking information as necessary to transport or deliver orders.

Payment Processors

Payment service providers may process billing information, transaction amounts, payment credentials, and other information necessary to authorize, complete, or refund transactions.

Website and Technology Providers

Our website hosting, e-commerce, website security, form processing, email, and other service providers may process information necessary to operate and maintain our services.

Government and Regulatory Authorities

We may disclose information to government agencies, regulators, law enforcement, or other authorized parties when legally required or otherwise permitted by applicable law, including valid legal process and applicable firearms recordkeeping requirements.

Business Transfers

If SPA undergoes a merger, acquisition, reorganization, or sale of business assets, relevant business information may be transferred as part of that transaction, subject to applicable privacy laws and legally required protections.

We do not authorize service providers to use customer information for unrelated purposes merely because they assist with our operations. Their independent obligations and data practices may also be governed by their own privacy policies.

4. Firearms Dealers and Regulated Transfers

Certain products sold by SPA are regulated under federal, state, and local firearms laws.

To facilitate lawful sales and transfers, SPA may need to communicate with the customer’s selected receiving dealer and exchange necessary transaction and identification-related information.

Examples include:

• Customer name and relevant contact details
• Products purchased and order information
• Receiving dealer contact and licensing details
• Shipment details and product identification information
• Other documentation legally required for a transaction

Information is disclosed as reasonably necessary to coordinate the transfer and satisfy applicable legal requirements.

Receiving dealers are independent businesses. Information collected directly by a receiving dealer, including information used for background checks or legally required transfer paperwork, may be subject to that dealer’s own privacy practices and legal recordkeeping obligations.

SPA does not control the independent privacy practices of receiving dealers.

5. Payment Processing

SPA uses third-party payment processing services to facilitate online transactions.

Depending on the payment integration, payment information may be entered into processor-managed payment fields or transmitted securely to the processor.

SPA may receive information such as payment status, transaction identifiers, authorization results, and limited payment method details.

Payment processors handle information according to their applicable security standards, contractual obligations, and privacy policies.

Customers should not submit credit card numbers or sensitive payment credentials through our general contact forms or email communications.

6. Cookies and Website Technologies

Our website uses or may use cookies and similar technologies to support website functionality, shopping sessions, security, and the customer experience.

Essential Cookies

Essential cookies may be used for:

• Maintaining shopping cart contents
• Processing checkout sessions
• Managing customer login sessions
• Remembering age verification selections
• Remembering cookie preferences
• Supporting website security

Analytics and Performance

If enabled, analytics or performance technologies may help us understand website traffic, page performance, and general visitor interactions.

Marketing Technologies

If marketing or advertising technologies are enabled, they may collect information as described in the relevant consent notices and applicable privacy disclosures.

Some state privacy laws may classify advertising-related data disclosures as “sharing,” even where no money is exchanged. We will provide required notices and choices where applicable.

Cookie Choices

Visitors may be able to manage certain cookie preferences using our website’s cookie controls or their browser settings.

Disabling essential cookies may interfere with features such as shopping carts, account access, or checkout.

7. Product Notifications and Marketing

Customers and website visitors may voluntarily provide contact information to receive product availability announcements, launch notifications, or other communications.

SPA may send:

• Order confirmations and updates
• Shipping and transfer information
• Warranty and customer support messages
• Requested product availability notifications
• Marketing or promotional emails where permitted by law

We do not sell subscriber email addresses or customer contact lists to third parties.

Recipients may opt out of promotional communications using the unsubscribe instructions provided in those messages or by contacting SPA.

Opting out of marketing will not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or legally required notices.

We will obtain any consent required by law before sending promotional text messages or other regulated marketing communications.

8. Data Retention and Legal Records

SPA retains personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and maintain appropriate business records.

Retention periods may differ depending on the category of information. For example:

• Order records: Retained as needed for accounting, tax, customer service, and applicable legal requirements.
• Warranty records: Retained as needed to administer and document warranty claims.
• Customer inquiries: Retained as reasonably necessary to respond to requests and maintain business communications.
• Marketing subscriptions: Retained while subscriptions remain active or as necessary to document consent and honor opt-out requests.
• Regulated firearms records: Retained for the periods required by applicable federal, state, or local laws.

As a federally licensed firearms business, SPA may be required to maintain certain acquisition, disposition, manufacturing, and transaction records for extended periods, including until the licensed business is discontinued where required by law.

Legally required records cannot always be deleted upon customer request, even after an order has been completed.

We may also retain limited information when necessary to prevent fraud, enforce lawful agreements, or establish, exercise, or defend legal claims.

9. Data Security

SPA takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include access controls, secure website connections, system maintenance, and security practices appropriate to the information being processed.

Access to customer information is intended to be limited to individuals and service providers with a legitimate business need.

However, no website, communication platform, or electronic storage system can be guaranteed to be completely secure.

Customers are encouraged not to transmit sensitive personal or financial information through unsecured email or general-purpose website forms.

10. Your Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Opt out of promotional communications
• Request information about certain data disclosures
• Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact us at: support@spasuppressors.com

We may request reasonable information to verify the identity and authority of individuals submitting requests.

We will review and respond to requests in accordance with applicable law. Certain requests may be limited or denied when retention or disclosure is legally required or an applicable exception permits continued processing.

Nothing in this policy requires SPA to delete firearms records or other information that applicable law requires us to maintain.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, dealer websites, social media platforms, payment services, or other independent resources.

SPA is not responsible for the privacy practices of independently operated third-party websites.

Visitors should review the privacy policies of those websites before providing personal information.

12. Age Restrictions and Minors

Our website and products are intended for adults age 21 and older.

We do not knowingly solicit personal information from children under 18 years of age.

If we become aware that a child has provided personal information without appropriate authorization, we will take appropriate steps to address the information in accordance with applicable law.

Product purchase eligibility is subject to our Terms & Conditions and applicable federal, state, and local laws.

13. Changes to This Privacy Policy

SPA may update this Privacy Policy to reflect changes in our business operations, website technologies, service providers, or legal requirements.

Any revisions will be posted on this page with an updated date.

Where required by law, we will provide additional notice or obtain consent before materially changing how personal information is used.

14. Contact Information